esimnova faq troubleshooting | esimnova

Home
About
Pricing
- Sign in
- Sign up
USD $

Home
FAQ & Troubleshooting

Frequently Asked Questions

What is an eSIM?
What is a data bundle?
What are the benefits of eSIM?
How much data will I need?
Can I send SMS or make phone calls using my eSIM?
Tips & Tricks
Will installing an eSIM lock my phone?
How to save and use less data with your eSIM
Can I access any website or application using my eSIM data?
Can I use WhatsApp, Facebook, Instagram and Tik Tok with an eSIM?
How do I use iMessage when using an eSIM?
How to install an eSIM on a Gemini PDA
What is the benefit of eSIM to business travellers?
How many eSIMs can I store in my phone?
Is 5G available?
Are eSIMs better for the environment?
Does using an eSIM use more battery?
Is an eSIM better for roaming?
Why is eSIM such a great opportunity for travel?
Is eSIM needed for 5G?
Do eSIM only phones exist?
How many mobile operators offer eSIM services?
Which device brands support eSIM?
What advantages does eSIM give now that SIM cards didn’t before?
How many mobile devices out there support eSIM?
Will my eSIM work on a Smart Watch?

Managing eSIMs

How long does an eSIM take to arrive and install?
How much does an eSIM cost?
How to use two eSIMs at the same time
How soon before my journey can I install my eSIM?
Can I still use my home SIM card with my eSIM?
Top tips and recommendations for using your eSIM
How do you add data bundles to an eSIM?
How easy is it to switch between multiple SIM profiles?
When can I remove an eSIM?
What happens to unused data?
Can I add bundles for different countries and regions?
How far in advance of my trip can I buy an eSIM?
Problems with slow internet connection or slow internet speed eSIM
How many eSIM profiles can be stored at once?
If an eSIM-enabled phone has a SIM card in it (being used), what happens to the phone’s existing voice/SMS services if an eSIM data plan from a separate operator is added?
Does having more than one eSIM profile mean the user must have more than one phone number?
Can I keep using the same eSIM?
Can I keep using the same eSIM?
Can I use my eSIM for a personal hotspot or tethering?
Can I Install one eSIM on several devices?

Troubleshooting

I cannot scan my QR Code
How to check that you have the correct eSIM activated / enabled
How can I tell if my eSIM is installed?
I have installed my eSIM but my home SIM has stopped working
My iMessage has stopped working after installing my eSIM
How do I set up my APN?
Problems with slow internet connection or slow internet speed
Can't connect my eSIM on iOS/iPhone
"Unable to Complete Cellular Plan Change" Error Message
What should I do if my device is network locked?
“This code is no longer valid” error
“This code is no longer valid” error
What is PDP Authentication Failure?
Can’t connect my eSIM on Android
Can’t connect my eSIM on Android
“Cellular Plans From This Carrier Cannot be Added” Error Message
What should I do if my device is network locked?

Email: support@esimnova.com

Useful Links

About Us
FAQs
Help & Support

Our Services

Country Bundles
Region Bundles
Popular Destinations

Our Newsletter

Subscribe to our newsletter and receive the latest news about our products and services!

© esimnova2025

Terms of service | Privacy policy | Complaints policy

We use cookies and other technologies to personalize your experience, perform marketing, and collect analytics. Learn more in our Privacy Policy.

Cookies & Privacy

This website uses cookies to ensure you get the best experience on our website.

Privacy Policy.

Necessary cookies help with the basic functionality of our website, e.g remember if you gave consent to cookies.

Analytical cookies make it possible to gather statistics about the use and trafiic on our website, so we can make it better.

Marketing cookies make it possible to show you more relevant social media content and advertisements on our website and other platforms.